International Shipping FAQ
Where do you ship internationally?
We currently offer international shipping to Canada, the United Kingdom, and Australia. All international orders are shipped via DHL Express.
Available shipping options and rates are calculated at checkout based on your shipping destination and order.
How long will my international order take to arrive?
Shipping times displayed at checkout are estimates provided by DHL Express and may vary depending on your shipping destination and other external factors.
Please note that the delivery timeframe shown at checkout does not include order processing time. During giveaways, sales, product launches, holidays, and other high-volume periods, processing times may be longer than usual. Please allow additional time for your order to be processed and shipped during these periods.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Are duties and taxes included in my shipping cost?
No. International shipping costs shown at checkout do not include customs duties, import taxes, VAT, or other fees that may be imposed by the destination country. These charges are determined by your country's customs authority and are the responsibility of the customer. Hunt & Co does not control the amount of duties or taxes charged and cannot provide an exact estimate of these fees.
We recommend checking with your local customs authority before placing your order so you are aware of any potential charges.
What happens if I refuse to pay my customs fees?
If you choose not to pay any applicable duties, taxes, or customs fees and the package is refused, abandoned, or returned to us, you may be responsible for any return shipping, customs, or other costs incurred by Hunt & Co. Any applicable costs may be deducted from your refund.
Can customs delay my order?
Yes. While DHL Express generally provides fast international delivery, estimated delivery times do not include delays caused by customs clearance, customs holds, or other circumstances outside of our control.
If your package is delayed by customs, please allow additional time for the shipment to clear before contacting us. You can use the DHL tracking information provided in your shipping confirmation email to monitor your shipment.
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