FAQ
Frequently Asked Questions
Please note: Order processing and shipping times may be extended during giveaways and sale periods due to high order volume.
Order
When will my order ship?
Orders are typically processed within 1-3 business days. During active giveaways, processing may take 1-14 business days. Pre-orders ship on the date listed on the product page. Orders ship Monday-Friday from San Diego, CA.
Can I change my order?
If your order is still within the processing window, then yes you may modify your order. Email us ASAP at info@thehuntandcompany.com with your order number and what item(s) you would like to modify.
Can I apply a discount code after placing my order?
Unfortunately, discount codes cannot be applied after an order is placed.
I didn’t receive an order confirmation email.
Check your spam/promotions folder first. If it’s not there, the email address may have been entered incorrectly. Contact us at info@thehuntandcompany.com for assistance.
Can I return or exchange my order?
Yes. Please visit our Return Portal or Return Policy for more details.
How do I contact customer support?
Visit our Contact Us page or email info@thehuntandcompany.com
Product
Where can I buy Hunt and Company merchandise?
Shop directly at www.thehuntandcompany.com
Select Zumiez-exclusive t-shirts are available at Zumiez stores and zumiez.com.
Can I purchase items from past drops?
Most sold-out items are not restocked unless there is high demand. You can sign up for restock notifications on the product page by clicking “Notify me once back in stock.”
Follow us on Instagram (@thehuntandcompany) and subscribe to our newsletter for drop updates.